TERMS OF SERVICE

 

This website with URL address https://www.chriswilsonpt.com is owned and operated by CW (WA) Pty Ltd. ACN: 665384967

Terms and Conditions:

1. All purchases are non-refundable and have an expiration date.

2. Bookings are required to guarantee your place in a session. You can book sessions online at www.chriswilsonpt.com.

3. Group Class Cancellations must be made via the online booking system or mobile app up to 12 hours before a group class penalty. Group Class Cancellations will not be accepted via phone or email. For clients using casual class or class pass, if you do not attend a booked session or cancel within the early cancel window, that class will still be deducted from your class credit/package. For clients using an unlimited (i.e. on membership), if you do not attend a booked session, you will be charged a $15 fee – this is an automatic payment. If you cancel within the early cancel window you will not be charged. There is a 24-hour cancellation policy for personal training sessions and if you do not cancel your booking within this time or fail to turn up you will be charged the full session amount.

4. Classes, timetables, coaches and conditions are subject to change.

5. Memberships can be suspended for 2 weeks every quarter, suspensions require one week’s notice via email to hello@chriswilsonpt.com.

6. Terminations of Memberships require one month's notice via email to hello@chriswilsonpt.com. Memberships can not be transferred to other people.

7. If you sign up to a Bronze membership you can book into 2 classes per week. If you sign up to a Silver membership you can book into 4 classes per week. If you sign up to a Gold, Gold+ or Platinum membership you can book into unlimited classes each week.

8. For our billing cycle, you are billed weekly by direct debit or credit card.

9. Age Policy - all clients under 18 years old must have their Parent or Guardian email Chris: hello@chriswilsonpt.com with consent to workout at our studio or outdoors. If you are 16 years old and under, you must exercise with a parent or guardian over the age of 18.

10. If you sign up to a class or personal training session at Chris Wilson Fitness Studio, you agree to the liability and indemnity clause on MINDBODY.

11. If travel is required for Personal Training or Corporate sessions outside of the studio, a travel surcharge will apply.